A lack of hot water is considered a hazard and urgent matter. The landlord’s hot water responsibilities are to ensure their tenants have access to hot water and heating at all times.
It is the tenant’s responsibility to report issues with hot water to the letting agency or landlord. It is then up to the landlord to accommodate and repair.
The Landlord and Tenant Act 1985 hot water and heating regulation states: “Landlords must provide and maintain heating and a supply of hot water, with gas boilers and appliances checked annually and electric boilers and heating systems every five years.”